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Glynis Smith Telephone: (931) 388–3145
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E-mail Awareness Who Should I Contact if I Suspect Suspicious Activity or Communication? Criminals are soliciting customers by e-mail in an effort to illegally obtain personal information. The e-mail address and the website address may appear almost identical to those of legitimate financial institutions. The e-mail will claim that there is a problem with an account and will provide a link to a site that may look authentic. You will be asked to input personal information such as bank account numbers, PINs and a Social Security Number. These e-mails attempt to trick customers into supplying sensitive personal data. This fraudulent practice is often called "phishing" or "spoofing". Contact us if you suspect any fraudulent activity. F&M will never request personal financial information via email. IMPORTANT: If you receive an e-mail requesting personal information, you should not provide it or click on a link - even if it looks like the request comes from a legitimate website. Below is a sample phishing e-mail recently sent to other bank customers:
Contact First Farmers & Merchants Bank's Security Officer, Glynis Smith, immediately at 800-882-8378 if you suspect Identity theft or fraud involving any of your First Farmers & Merchants Bank accounts. Other Important Contact Information
Other Links: How Not to Get Hooked by a ‘Phishing’ Scam Take Charge: Fighting Back Against Identify Theft You Have the Power to Stop Identity Theft Security tips from the national security alliance
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