Downtown Franklin Office
Location:
121 1st Avenue South
Franklin, TN, 37064
Phone: (615) 435-8818
Lobby Hours:
Monday through Thursday: 8:30 a.m. – 4 p.m.
Friday: 8:30 a.m. – 5 p.m.
Saturday: Closed.
Sunday: Closed.
Drive-Through Hours:
Monday through Thursday: 8:30 a.m. – 4 p.m.
Friday: 8:30 a.m. – 5 p.m.
Saturday: Closed.
Sunday: Closed.
Personal Banking Services
- Checking Accounts
- Savings Accounts
- Personal Loans
- Mortgage Loans
- Home Equity Loans
- Credit Cards
- Online and Mobile Banking
- Investment Services (upon request)
- Certificate of Deposit
Business Banking Services
- Business Loans
- SBA Lending
- Business Checking Accounts
- Business Savings Accounts
- Business Credit Cards
- Online and Mobile Banking
Personal Banking FAQs
What types of checking and savings accounts do you offer?
First Farmers provides a variety of checking and savings account options for customers, each created to support different financial goals, habits, and stages of life. Whether you’re looking for a simple checking account or a way to grow your savings, our team takes time to understand the needs of customers throughout Franklin and surrounding areas and recommend the right fit.
How do I choose the right checking account for my needs?
Start by considering how you use your account, whether for everyday spending, direct deposit, bill payments, or maintaining higher balances. At First Farmers, the right checking account is one that aligns with your financial habits, helps minimize fees, and provides convenient access to the services and support you need. Our team is available to help you compare options and choose the account that best fits your goals.
What’s the difference between a checking account and a savings account?
A checking account is designed for everyday transactions such as purchases and bill payments, while a savings account allows you to set money aside and earn interest. Using both together can support better money management, with a checking account supporting day-to-day needs and a savings account helping with short- and long-term goals, emergencies, and financial stability. We encourage customers to use both accounts to build healthy financial habits and plan confidently for the future.
Is online and mobile banking secure?
Yes, online and mobile banking are secure when best practices are followed, including using strong passwords, enabling multi-factor authentication, and avoiding public Wi-Fi. At First Farmers, we also use advanced security measures such as encryption and continuous monitoring to help protect customer information and safeguard accounts.
What should I do if I think there’s fraud on my debit or credit card?
Contact First Farmers immediately if you believe fraudulent activity has occurred on your account. Prompt reporting allows us to block the card and issue a replacement if necessary. We also recommend reviewing recent transactions, updating your online banking password, and enabling account alerts to help detect and prevent suspicious activity moving forward.
What’s the difference between a personal loan and a line of credit?
A personal loan provides a one-time lump sum that is repaid over a set period with fixed monthly payments, making it a good option for planned expenses such as debt consolidation or financing a major purchase. A line of credit offers ongoing access to funds up to an approved limit, allowing you to draw only what you need, repay it, and borrow again during the draw period. At First Farmers, our team works closely with customers in Franklin and nearby communities to understand their needs and determine which option best supports their financial goals.
How can I improve my chances of getting approved for a loan?
When reviewing a loan application, First Farmers considers several key factors, including credit history, income, debt-to-income ratio, and overall financial stability. Strengthening your credit, reducing existing debt, and maintaining steady income can improve your application. Our lenders are also available to answer questions, review your financial picture, and help you better prepare for a loan.
What is a home equity line of credit (HELOC), and when might it be a good option?
A home equity line of credit (HELOC) allows you to borrow against the equity you’ve built in your home while providing flexible access to funds up to an approved limit. You can draw funds as needed, repay them, and borrow again during the draw period, like a revolving line of credit. HELOCs are commonly used for expenses such as home improvements, education costs, debt consolidation, and other major financial needs. Our lenders work with you to determine whether a HELOC aligns with your financial goals and helps you use your home’s equity responsibly.
How do I decide between a debit card and a credit card for everyday purchases?
Choosing between a debit card and a credit card depends on your spending habits and financial goals. A debit card draws funds directly from your First Farmers checking account, making it a strong option for everyday purchases when you want to stay within a set budget and avoid interest charges. Credit cards, when used responsibly, can provide benefits such as rewards and purchase protections. We encourage customers throughout Franklin and surrounding areas to use both tools thoughtfully and select the option that best supports their budgeting, spending habits, and long-term financial health.
Business Banking FAQs
What business banking services do you offer?
First Farmers offers a full range of business banking services designed to support businesses at every stage of growth. Our solutions include business checking and savings accounts, certificates of deposit (CDs), a variety of lending options including SBA loans, treasury and cash management services, business credit cards, and secure online and mobile banking. We also provide retirement and investment resources to help business owners and their families plan for the future. Backed by local decision-making and personalized service, our business banking team works closely with you to deliver solutions tailored to your operational and financial needs.
How do I choose the right business checking account?
Choosing the right business checking account begins with understanding how your business functions. Factors such as transaction volume, deposit activity, and how frequently you move money through ACH payments, wires, or bill pay can help determine which account is the best fit. We offer business checking options designed to align with different activity levels and operational needs. Our business banking team is available to businesses throughout Franklin and nearby communities to review their needs and help match them with the right account to support their cash flow and long-term goals.
What’s the difference between business savings and a business CD?
A business savings account offers flexibility, allowing you to access funds as needed for reserves, planned expenses, or short-term goals while earning interest. A business CD, by contrast, is a fixed-term savings option designed for funds you do not need immediate access to and may offer a more competitive rate. Our business banking team can help you evaluate your cash flow needs and determine how to use savings accounts and CDs together to support long-term financial planning.
What types of business loans are available?
First Farmers offers a variety of business loan options designed to support businesses at every stage of growth. These include term loans for planned investments, lines of credit to help manage working capital and cash flow, commercial real estate loans, and equipment financing for vehicles, machinery, and other essential assets. We also provide SBA lending solutions with flexible terms for qualifying businesses. Our experienced business bankers work closely with businesses in Franklin and surrounding areas to understand their goals and recommend financing solutions that support their operations and growth plans.
What’s the difference between a business term loan and a line of credit?
A business term loan provides a one-time lump sum that is repaid over a structured period with scheduled payments, making it a strong option for planned investments such as equipment purchases, expansions, or facility improvements. A business line of credit offers ongoing access to funds up to an approved limit, allowing you to borrow only what you need, repay it, and borrow again as needed. At First Farmers, our business bankers work closely with you to determine which financing solution best supports your day-to-day operations and long-term business goals.
What is Treasury Management, and do I really need it?
Treasury Management refers to a suite of financial tools and services designed to help businesses manage cash flow, streamline payments and collections, and reduce financial risk. First Farmers’ Treasury Management solutions provide greater visibility into account activity, improve efficiency in how money moves in and out of your business, and add controls to help protect against fraud. These services often become increasingly valuable as transaction volume and operational complexity grow. Our Treasury Management team works closely with you to determine which solutions best align with your business needs.
What fraud-prevention tools are available for businesses?
First Farmers offers a range of fraud-prevention tools designed to help businesses monitor account activity, control transactions, and reduce exposure to financial risk. These solutions include ACH and check controls, payment approvals, account monitoring, and reporting tools that improve visibility into how money moves through your business. Our team works closely with businesses throughout Franklin and surrounding communities to assess their operations and recommend tools that help protect their business while supporting efficiency and growth.
What can I do with Business Online & Mobile Banking?
First Farmers’ Business Online and Mobile Banking allows businesses to manage finances securely and efficiently from a computer, tablet, or smartphone. These digital banking tools provide access to account information, transaction activity, bill pay, and cash flow monitoring, allowing you to complete everyday banking tasks anytime and anywhere. Designed to support busy business owners, our online banking solutions provide greater visibility and control while still being backed by local support from the First Farmers team.
Do you offer retirement and investment support for business owners?
Yes. First Farmers offers retirement and investment services for business owners through our Wealth Management and Trust services. These solutions are designed to help business owners plan for the future of their business while also supporting personal and family financial goals. From retirement planning and investment management to trust and legacy planning, our experienced team works alongside you to create long-term strategies that help protect what you’re building today and for generations to come.
