Building a Better Digital Banking Experience
The First Farmers’ online platform and mobile app platforms were updated on Feb. 22, 2022
Login Instructions
How to login instructions for online
- Use existing Username (without spaces)
- Password is the last 6 digital of social security number
- Follow prompts to update password and username, if required
How to login instructions for mobile
- Delete current mobile app
- Download new app
- Use existing Username (without spaces)
- Password is the last 6 digital of social security number
- Follow prompts to update password and username, if required
Change in Service
Please be aware of the following updates in digital services as we launch our new mobile app and online platform:
- Alerts, such as low balance, high balance, weekly balance update, large withdrawal and large deposit, will need to be re- established after the conversion on Feb. 22. We highly recommend recording any current alerts, so you can re-establish them in the new system.
- External transfers will follow a NEW process (see detailed instructions below):
- You will need to register for Zelle®
- Cardless Cash will be disabled after Feb. 18 as we work toward enhanced technology for contactless cash later in 2022
Online
- Go to External Transfer
- Select External Transfer Form
- Start New Message
- Subject – External Transfer
- Request an external transfer form; you’ll then be asked for the details of the transfer
- Receive email via DocuSign® to complete the request, sign and return to initiate the transfer
Mobile
- Go to the More button
- Select External Transfer Form
- Start New Message
- Subject – External Transfer
- Request an external transfer form; you’ll then be asked for the details of the transfer
- Receive email via DocuSign® to complete the request, sign and return to initiate the transfer
Digital Banking Resources
Visit myfirstfarmers.com/personal/online-mobile-banking/ for additional resources regarding our new mobile app and online platform, and be sure to check back for updates.
